Privacy Policy

The Kelowna Adeventures Privacy Policy
Last Updated: January 2026
The Haven House (“we,” “our,” or “us”) values discretion, privacy, and professionalism. This Privacy Policy explains how personal information is collected, used, protected, and handled when you access or interact with www.hhKelownaadventures.ca.
By using this website or contacting us, you consent to the practices described below.
Privacy Policy
At Kelowna Adventures, your privacy, confidentiality, and personal information are extremely important to us. We are committed to protecting the privacy of all guests, visitors, clients, and users of our services and website in accordance with applicable laws in Kelowna and Canada.
By using our website, booking services, or communicating with our team, you agree to the terms outlined in this Privacy Policy.
Information We May Collect
We may collect limited personal information including:
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Name and contact information
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Booking inquiries and reservation details
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Payment information (processed securely through third-party providers)
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Communication preferences
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Website usage data and analytics
We only collect information necessary to provide services, process bookings, improve customer experience, and maintain business operations.
Confidentiality & Discretion
We understand the importance of discretion and privacy. All guest information, communications, and bookings are handled confidentially and are never shared, sold, or distributed to third parties unless required by law.
Our team is committed to maintaining a professional and respectful environment for all guests and visitors.
Payment Security
Payments may be processed through secure third-party payment providers. We do not store sensitive credit card or banking information directly on our systems unless otherwise stated.
Website Analytics & Cookies
Our website may use cookies, analytics tools, and tracking technologies to improve website performance, user experience, and marketing efforts. This information may include browser type, device information, pages visited, and general location data.
Users may disable cookies through their browser settings if preferred.
Third-Party Services
Our website or services may contain links to third-party platforms, booking systems, social media pages, or payment providers. We are not responsible for the privacy practices or content of third-party websites or services.
Guest Responsibilities
Guests are responsible for ensuring the accuracy of information provided during inquiries and bookings. Any misuse of our website, services, or facilities may result in refusal of service.
Policy Updates
This Privacy Policy may be updated periodically without notice to reflect changes in business operations, legal requirements, or website functionality. Continued use of our website and services constitutes acceptance of any updated terms.
Contact Us
If you have questions regarding our Privacy Policy or how information is handled, please contact us directly through our official website or business contact information.
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